Member Service Representative

Urgent No
Status Expired
Categories Customer Service
Locations Siem Reap;
Term Full Time
Salary Negotiable
Sex
Hiring 2
Published Date Nov-08-2018
Expired Date Dec-08-2018

Description

Accurately Process Local And International Orders From Distributors (in Person, Over The Phone, E-mails, Mail Or Fax) While Providing Superb Customer Service. Ability To Process An Average Of 80 Order Per 8-hour Shift.
Ensure All Funds Are Handled Properly With Honesty.
Answer All Incoming Related Inquiries From Walk-in And Phone-in Distributors With Accurate Answers. This Will Include The Disbursement Of Various Information, Distribution Of Different Promotional Flyers, Checking Volumes, And Receiving Comments/complaints. Therefore, Keeping Abreast Of New Information On Products, Promotions, Sales & Marketing Plan, Policies & Procedures Is Necessary In Order To Provide Consistent Information And Explanations To Distributors.
Able To Act As Greeters (when Needed) By Helping The Distributors And Guests Outside The Counter In Order To Resolve And Divert Problems Before They Reach The Counters.
Accurately And Diligently Process All Incoming Applications And Related Documents, Namely The Distributor Application Forms, Supervisor Application Forms, Ten Customer Forms, Personal Information Amendment, Etc. By Following The Procedures Closely. All Incoming Documents Should Be Processed Promptly On A Daily Basis.
Ensure All Orders Processed Are Fully And Accurately Paid. Furthermore, Daily Reconciliation Summary Must Be Submitted Everyday At Appointed Time.
Able To Upsell / Promote Company’s Products And Promotions On Every Walk In / Phone In Contact With Distributors
Willing To Work Overtime And Flexible Hours As Requested/required.

Requirement

Minimum College Graduation.
Proficiency In Verbal And Written English, Another Local Language (Chinese Or Malay) Proficiency Is Required
Pleasant Personality With Excellent Interpersonal Skills
Ability To Provide Superb Customer Service And Resolve Problems Independently Under The Company’s Guidelines
Self-motivated And Attentive To Details With Strong Initiative
Ability To Work In A Result-oriented Atmosphere Under Pressure And Meeting Tight Deadlines As Flexible Working Hours Maybe Required
Good Computer Literacy (Word/Excel/PowerPoint)
Well Groom And Manner

Note : Good company with good benefit

How to Apply

Interest applicants are invited to submit their current CV, and some other necessary information to email provided in contact detail.
Please don't forget to mention that you found this job on Mohasakor.com when sending.

Contact Detail

Company HRINC (Cambodia) Co., Ltd
Contact person Ms. SAMBATH Ratana
Phone number 023 211 437/096 677 9508
Email address sambath.ratana@hrinc.com.kh
Website http://www.hrinc.com.kh
Address Building #10, Oknha Pich Avenue (Street 242), Sankat Chaktumok, Khan Daun Penh, Phnom Penh
Nov-08-2018