IT Technical Support " Very Urgent"

Urgent No
Status Expired
Categories Information Technology
Locations Phnom Penh;
Term Full Time
Salary Negotiable
Sex Male
Hiring
Published Date Nov-09-2018
Expired Date Dec-09-2018

Description

- Install internet connection and other communication connections for customer following to procedures.
- Resolve technical issues for customers on the phone and by visiting the customer’s site.
- Keep records of service to customers.
- Keep track of company stock/equipment and property.
- Escalate and report issues and concerns to supervisor and manager as required.
- Perform professional communication with customers by face to face, on the phone and email.
- Provide details of potential customers or upgraded sales leads to the Sales Team.
- Follow up processes, policies, and procedures.

Requirement

- Bachelor Degree in Computer Science or other related fields.
- At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies.
- Experience with common computer operating systems and Internet related
Applications eg. Microsoft Windows, Internet Explorer, Emails.
- Flexible to work on rotating schedule and travelling to work at the fields.
- Be good at speaking and writing in English.
- Be good at communication, initiative, patient, and problem solving.
- Residential candidates are prioritized

How to Apply

Interest applicants are invited to submit their current CV, and some other necessary information to email provided in contact detail.
Please don't forget to mention that you found this job on Mohasakor.com when sending.

Contact Detail

Company EBM Co., Ltd
Contact person Recruitment Department
Phone number 096 723 8008 / 078 73 9000 / 023 213 919
Email address cv@ebmcambodia.com
Website http://www.ebmcambodia.com ; www.ejobpage.com
Address Building #40D, Street 352, Sangkat Beong Keng Kang 1, Khan Chamkarmorn, Phnom Penh, Cambodia
Nov-09-2018